If you’re seeing the error message “Your payment didn’t go through. Please try a different payment method or try again later.”

Check for browser issues first

If you are using a valid form of payment and can’t check out, it’s likely because of an issue related to your browser. Try these troubleshooting steps:

• Ensure you’re using the most up-to-date version of your browser.
• Clear your cache, or test the purchase from an incognito browser window.
• Disable any browser extensions.
• Contact your bank to verify your credit card is working properly.